Ordering Information

We understand that each individual order is different, this is why we take all orders through email. This gives us the opportunity to answer any questions you may have and streamline the ordering process to each individual need. Please submit an online quote request to initiate first contact. We accept all major credit cards and EFT payment options. For urgent orders please request a quote so we can assist you.

All products are made fresh to order from high quality ingredients and are carefully crafted for each individual order.

Please allow sufficient lead time when placing an order. Our current lead time varies based on the products ordered and the bookings we currently have for the following months. Please prepare early for Christmas orders and have these booked in well ahead of the Christmas rush period.

We take the utmost care when creating your special custom order and have first class communication through both email and over the phone. The team at Custom Sugar are here to make your next corporate celebration a day to remember.

Please reach out to the team so we can start creating custom branded sweets for your next event.